Experienced leader with background in retail, fast food, or high-volume customer service, customer-obsessed, detail-oriented, trustworthy
The Retail Store Manager is responsible for leading and inspiring a high-performing team to achieve sales and operational excellence. This includes overseeing daily operations, recruiting, training, and motivating team members, as well as managing inventory, reducing shrinkage, and ensuring compliance with standard operating procedures. The ideal candidate must be experienced in retail or a related field, with a strong background in customer service, management, and communication. The Retail Store Manager must be able to work under pressure, handle cash flow, reconcile registers, and deliver accurate reports.
Key responsibilities include:
- Leading and inspiring a team to achieve sales and operational excellence
- Managing daily operations, including recruiting, training, and motivating team members
- Mastering upselling, product knowledge, and customer engagement to boost sales
- Optimizing operations, including managing inventory, reducing shrinkage, and ensuring compliance with SOPs
- Handling cash flow, reconciling registers, and delivering accurate reports
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